Quality Delivery Team Lead

Job Summary:

Continental Mapping is in need for a Quality Delivery Team Lead who provides leadership and coaching to direct reports regarding quality of work to be delivered.

Duties:

• Supervise direct reports
  • Performs reviews
  • Review/approve PTO and timecards
  • Address HR issues and facilitate HR plans
    • Addressing performance issues
    • Addressing personnel issues
    • Issuing disciplinary actions
  • Create and Maintain staff training program
• • Perform/facilitate training of new staff
• • Ensure staff meets performance goals
• • Maintain proper staffing model to support Quality and Delivery needs
• Planning/Reporting
  • Maintain a 12-month processing resource plan that details the location of staff and resources
    • Plan will identify resource availability as well as potential conflicts
  • Maintain Quality/Delivery dashboard for each project
  • Create project quality plan and delivery plans for the quality team members
• Performance
  • Ensure QA/Delivery team meets agreed upon project milestones
  • Ensure QA/Delivery team meets agreed upon quality metrics
  • Create and maintain necessary procedures, policy, and workflow documentation for the team.
  • Understand team performance requirements and reports status to Mobile Team Supervisor on a regular basis
• Travel
  • Team lead will have occasional travel to support project manager on customer visits
• Awareness, adherence, and enforcement of corporate policies and procedures
• Engage in positive public activities that tie Continental to the public
• Promote positive atmosphere internally

Qualifications:

Knowledge, Skills & Abilities:

• Experience leading production related activities to include:
  • Developing new processes and procedures
  • Developing and tracking quality processes
  • Tracking and managing productivity
  • Managing chargeability

Experience and Education:

• Bachelor’s degree or equivalent experience (four years). A minimum of 3 years’ relevant skill experience including the following: managing production teams, knowledge and experience with digital mapping, image processing, and computer technology; knowledge of geographical information systems, geospatial production techniques, and digital data formats preferred.
• Previous geospatial data production and managerial experience, especially the collection of Lidar data.
• Experience mentoring and leading teams to improve efficiency, quality, foster new ideas, resolve conflicts, and improve employee experience.
• Experience running projects from planning, execution, through close-out with direct responsibility for outcome.

Apply online at link included