Solutions Architect

Summary:

The Solutions Architect will provide technical understanding of solutions and services and is able to communicate these technical requirements effectively to stakeholders with and without a background in the geospatial industry. This position reports to the Chief Operating Officer and works directly with General Managers, Program Managers and Sales & Marketing teams to create, define and communicate services and solutions to both current and prospective customers.

Essential Duties and Responsibilities include the following.  Other duties may be assigned:

Qualifications: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide technical understanding of solutions and services and can communicate these technical requirements effectively to stakeholders with and without a background in geospatial industry.
• Work directly with General Managers, Program Managers and Sales & Marketing teams to create, define and communicate services and solutions to both current and prospective customers.
• Act as the company’s technical expert during a sale representing the technical aspects of how the product solves specific customer problems. Perform technical presentations for the product. Create the demonstration script for the product.
• Alleviate two significant stress points of the company by 1) reducing the amount of billable resources pulled from the operations team and 2) increasing the agility and responsiveness of the sales team in responding to current and potential customers.
• Introduce the overall technical vision for a solution, recommend solutions for more effective systems and integration of software and hardware that best meets the purposes of the business.
• Serve as expert on products for internal questions and assist in employee’s understanding of integration approaches.
• Participate in Sales Working Group to provide link between Operations and Sales and ensure strategic directions are known and action items for each are established.

JOB KNOWLEDGE, SKILLS & ABILITIES 

Experience with:

• Building geospatial workflows, establishing new processes and training staff
• Leading R&D efforts and implementing new production workflows
• Must have a knowledge of client specifications and requirements, data compilation workflows and best practices and security requirements
• Must exercise good judgement regarding data quality and project criteria and be able to recognize and identify quality anomalies associated with the projects data to fix any issues that arise in the project workflow
• Technology or workflows essential to the Sector supported.

Competencies

• Accountability: holds self and others accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives, sets priorities and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules
• Analysis of Data: demonstrates ability to analyze and challenge details, data and facts to allow for accurate decision making
• Building Collaborative Relationships: ability to develop, maintain and strengthen partnerships with others inside or outside the organization who can provide information, assistance and support
• Communication: provides clear, concise information to others in verbal, written, electronic formats; listens actively and empathetically to the views of others; seeks further information to clarify ambiguity; leads effective and efficient meetings.
• Data Management: experience of checking all available data to get a more complete picture; using the data to propose effective solutions and identify potential risks
• Planning and Organizing: establishing courses of action for self and others to ensure that work is completed efficiently; prioritizes, determines tasks and resources, schedules, leverages resources and stays focused
• Project and Goal Focus: ability to maintain your direction in spite of obstacles in your path; the ability to stay on target, regardless of circumstance
• Relationship Management: establishes credibility in all interactions, manages internal and external relationships, demonstrates approachability and openness
• Technical Credibility: understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise

Education and/or Experience:

• Bachelor’s degree or equivalent experience (four years) in engineering, science, or another applicable field.
• The successful candidate will have a minimum of 8+ years relevant industry experience leading to the development of subject matter expertise in a service area associated with Continental Mapping’s current offerings and strategic plans.
• Demonstrated leadership/management skill specific to R&D and building new processes.

Certificates, Licenses, Registrations:

• PLS, CP, or GISP Preferred

Tools, Equipment, Software, Hardware Experience:

• Trimble Business Center; ArcGIS; various Programming languages; GPS equipment.

Supervision Exercised:

• Responsibility may include providing guidance and/or assistance to other staff members on individual technical assignments.
• May be assigned supervisory duties on temporary or permanent assignments, as needed.

Travel:  There is up to 25% travel expected for this position.  Some travel could include overnight accommodations.