Archived Wisconsin Geospatial Jobs

Traffic Operations Center Operator


This is an EXPIRED job listing. Do not apply for this position!

Location: Middleton, WI
Type: Full Time
Posted: 11/05/2021
Deadline to Apply: Open - no deadline given by employer
Payrate: $17.64/hr

Are you a reliable, motivated person who has a keen eye for detail? Like to look at maps and solve puzzles? We have just the job for you in our fast-growing company! Iteris, a leader in the provision of digital traffic data, is seeking a Traffic Operations Center Operator to support our 24-hour Traffic Operations Center in Madison, Wisconsin. Using cutting-edge technology, you’ll be curating traffic incidents and construction records across the U.S. and Canada.

This position is currently remote due to the COVID-19 pandemic but will eventually report to our office in Middleton. Flexible schedules available, including early mornings, evenings, and weekends.

What you will be doing:

  • Proactively enter, edit, and monitor traffic incident information derived from Iteris data feeds, review of cameras, online traffic reports, social and commercial media, police/fire scanners, and other sources
  • Communicate with local agencies regarding traffic incident information
  • Report Iteris system performance and feed reliability issues
  • Document and maintain traffic records as required
  • Other tasks as may emerge from time to time
  • Answer telephones, manage incident information, create incident alerts and send out by e-mail and pager.

What you need to be successful in this role:

  • Minimum six (6) months experience using Windows, MS Office, mapping, or other computer applications
  • High School Diploma/Equivalent
  • Excellent verbal communication skills over phone and in person
  • Ability to work in a fast-paced work environment
  • Ability to take direction and follow detailed procedures
  • Excellent attention to detail
  • Punctual and reliable schedule adherence

What’s in it for you:

  • Incentive-based fiscal year-end bonuses
  • 401(k)/Retirement savings plan and match on day one
  • Comprehensive medical and dental coverage
  • Vision plan
  • Life insurance
  • Medical reimbursement plans
  • Disability coverage
  • Generous paid-time-off (PTO) benefits
  • Family-friendly programs
  • Comprehensive education assistance program
  • In-house training programs