Iteris
This is an EXPIRED job listing. Do not apply for this position!
Are you a reliable, motivated person who has a keen eye for detail? Like to look at maps and solve puzzles? We have just the job for you in our fast-growing company! Iteris, a leader in the provision of digital traffic data, is seeking a Traffic Operations Center Operator to support our 24-hour Traffic Operations Center in Madison, Wisconsin. Using cutting-edge technology, you’ll be curating traffic incidents and construction records across the U.S. and Canada.
This position is currently remote due to the COVID-19 pandemic but will eventually report to our office in Middleton. Flexible schedules available, including early mornings, evenings, and weekends.
What you will be doing:
- Proactively enter, edit, and monitor traffic incident information derived from Iteris data feeds, review of cameras, online traffic reports, social and commercial media, police/fire scanners, and other sources
- Communicate with local agencies regarding traffic incident information
- Report Iteris system performance and feed reliability issues
- Document and maintain traffic records as required
- Other tasks as may emerge from time to time
- Answer telephones, manage incident information, create incident alerts and send out by e-mail and pager.
What you need to be successful in this role:
- Minimum six (6) months experience using Windows, MS Office, mapping, or other computer applications
- High School Diploma/Equivalent
- Excellent verbal communication skills over phone and in person
- Ability to work in a fast-paced work environment
- Ability to take direction and follow detailed procedures
- Excellent attention to detail
- Punctual and reliable schedule adherence
What’s in it for you:
- Incentive-based fiscal year-end bonuses
- 401(k)/Retirement savings plan and match on day one
- Comprehensive medical and dental coverage
- Vision plan
- Life insurance
- Medical reimbursement plans
- Disability coverage
- Generous paid-time-off (PTO) benefits
- Family-friendly programs
- Comprehensive education assistance program
- In-house training programs