GIS/IT Specialist

The Technical Support Specialist – GIS represents a variety of positions of similar responsibility level engaged in providing installation, configuration, maintenance, and technical support for Dunn County’s Information Technology Systems. More specifically, within the Land Information section of the Information Technology Division.

The Technical Support Specialist – GIS is more responsible for the daily operational troubleshooting of IT & GIS systems, equipment, performing help desk and user support functions, implementing backup and security protocols, and serving as a team member on special projects, as assigned.

Primary Responsibilities

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position.  Other duties may be required and assigned.

• Assists the Land Information Officer within maintenance and development of various GIS datasets and metadata; involving editing, updating and maintaining data into specific formats and schemas.
• Develops and maintain GIS tools, workflows, applications and metadata.
• Performs geospatial data development and administration.
• Assists the Land Information Section with E911 and rural addressing duties.
• Provides technical and troubleshooting support to departments as it relates to GIS, land information, and the land records management system
• Maintains and analyzes data within the land record management system.
• Assists the Real Property Lister with researching and resolving of issues with problem and unidentified tax parcels, including land splits, ownership transfers and other related land records duties as needed.
• Assists County Departments with technical support and troubleshooting GIS related issues.
• Provides information and assistance to the public, municipalities, and county staff regarding Dunn County land records and public GIS mapping tools
• Assists in the development and advancement of the Dunn County Land Records Modernization Plan
• Performs all other duties as assigned.

Minimum Qualifications

EDUCATION AND/OR EXPERIENCE REQUIREMENTS

• Associate’s Degree in GIS/automated mapping, geography, cartography, or other related field.
• Requires a minimum of two (2) years previous GIS, networking or directly related experience.

DESIRED QUALIFICATIONS: 

• Bachelor’s Degree in GIS/automated mapping, geography, cartography, or other related field.
• Experience with Microsoft SQL Server and/or query language
• Experience with ArcGIS Enterprise

LICENSES, CERTIFICATIONS, AND OTHER REQUIREMENTS

• Valid driver’s license or the ability to travel between work locations.
• Prior to hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS

In order to perform the duties of the Technical Support Specialist – GIS position (listed above) the following knowledge, skills, and abilities are essential for Technical Support Specialist – GIS to possess.

MINIMUM LANGUAGE SKILLS QUALIFICATIONS

In order to perform the duties of the Technical Support Specialist – GIS position (listed above) the following language skills are essential for the Technical Support Specialist – GIS to possess.

• Ability to communicate clearly and effectively with other staff members, supervisors, and the general public in written and verbal form.
• English skills (oral, written and comprehension) sufficient to effectively communicate with all internal and external customers.

MINIMUM REASONING ABILITY QUALIFICATIONS

In order to perform the duties of the Technical Support Specialist – GIS position (listed above) the following reasoning abilities are essential for the Technical Support Specialist – GIS to possess.

• Ability to understand and effectively carry out verbal and written instructions.
• Must have ability to work accurately with attention to detail.
• Ability to prepare and maintain accurate and concise records and reports.

MINIMUM MATHEMATICAL ABILITY QUALIFICATIONS

In order to perform the duties of the Technical Support Specialist – GIS position (listed above) the following mathematical skills are essential for the Technical Support Specialist – GIS to possess.

• Ability to make arithmetic computations using whole numbers, fractions and decimals.
• Ability to compute rates, ratios and percentages.

In evaluating candidates for this position, Dunn County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Physical and Work Environment

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the employee’s supervisor or Human Resources.  

PHYSICAL REQUIREMENTS

• Physical effort will typically require infrequent exertion of objects weighing up to 50 pounds and/or regular, but not continuous, exertion of objects weighing up to 25 pounds.

• Continuous speaking, hearing and using hands dexterously; work frequently requires sitting; and work occasionally requires standing, walking and reaching with hands and arms.
• Work has standard vision requirements.
• The physical and environmental hazards and risks associated with the job can be characterized as minimal.

WORK ENVIRONMENT

• Work is generally in a moderately noisy location (e.g. business office, moderate traffic).