Solution Engineer – Retail

Responsibilities

• Participate as a core member of an account team in the execution of the sales process
• Become a subject matter expert of the retail practice area
• Be the technical expert of Esri’s complete platform
• Proactively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers
• Define and deliver platform strategies to customers that align Esri’s platform with their business
• Provide platform configuration guidance and best practices to customers
• Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations

Requirements

• A minimum of two years of experience with the ArcGIS platform using editing tools, performing spatial analysis, and creating geodatabases
• Familiarity with sales and business development processes
• Experience in technical consulting and conceptual solution design
• Five or more years of related technology experience
• Experience with DBMS technology such as SQL Server, DB2, Oracle, and Access
• Familiarity with cloud computing concepts in addition to on-premise solutions
• Experience with apps such as Facebook, Evernote, Dropbox, etc. and capable of leveraging data from those apps and other web environments
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Excellent presentation, interpersonal, and listening skills
• Ability to work independently as well as collaboratively as part of a small, highly-skilled team
• Bachelor’s or master’s in geography, computer science, or a related field, depending on position level

Recommended Qualifications

• Experience participating in developer events (hackathon, hackfest, codefest, etc.)
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience promoting software products and/or applications
• Experience designing and delivering mobile or location-based business applications
• Some programming and scripting experience with .NET, Java, C++, Python, JavaScript, Flex, and/or Silverlight, iOS, Android, HTML5
• Experience with ArcGIS for Server web applications or other web application development
• Experience presenting GIS-based business solutions to executive audiences
• Domain knowledge in retail industries