Minnesota DNR
This is an EXPIRED job listing. Do not apply for this position!
Join the 2,000+ professionals who are bringing strategic vision to state government as part of Minnesota’s information technology agency. Work for MN.IT Services and be part of a cutting-edge organization that is emerging as a national leader in government IT. This position exists to serve our partners at the Minnesota Department of Natural Resources (DNR). MN.IT @ DNR provides comprehensive IT operations and support services, custom application development, and dedicated business-specific support functions to an organization charged with managing and conserving the state’s natural resources in a way that creates a sustainable quality of life for all Minnesotans.
As an Application Support Analyst with Minnesota IT Services @ the Minnesota Department of Natural Resources, you will provide support, and training to foresters across the State of Minnesota in the correct use of the Forestry Division’s tools and processes.
This position gives a forester with an interest in technology designed for forestry management an excellent opportunity to help further the mission of the division as we work towards an integrated tools environment.
Minimum Qualifications:
- Candidates must clearly demonstrate all of the following qualifications in their resume.
- This position requires a minimum of two (2) years of practical forestry experience, technical support aptitude, and training ability.
- A Bachelor’s degree in Information Technology or a related field may substitute for two years of experience, or a related Associate’s may substitute for one year.
Experience must include the following:
- ESRI ArcGIS or other Geospatial software.
- Understanding of GIS principles and use of associated tools (e.g. GPS, Survey tools).
- Use of Microsoft Office 2010 or above.
Preferred Qualifications:
- Presentation and writing skills sufficient to train users on Forestry GIS tools.
- Excellent writing skills.
- A Bachelor’s degree in Forestry, Natural Resource Management, or Information Technology.
- Advanced GIS skills (e.g. Model builder, AddIns, Leaflet, Google Maps, Google Earth).
- Experience supporting remote customers using Microsoft Remote Assistance, Microsoft Skype, or Bomgar.
- Write simple SQL queries.
- Write simple automation scripts using Python.
- Maintain lists in SharePoint.
- Two years’ experience working as a field forester and an aptitude for technology support.
- Experience drafting user guides, tip sheets, or other end user documentation.
- Experience working with meta-data in a data governance framework.
- Effective communication with a variety of stakeholders.
- Knowledgeable in commonly-used concepts, practices, and procedures for end-user technical support.
- In depth knowledge of the mission, responsibilities, organizational structure of the DNR Division of Forestry.
- Aptitude with technical hardware (e.g. Tablets, GPS, Juno, Trimble).
- Minor in computer science or related technical field.